Communication Skills
Starting DateSeptember 8, 2020
DurationThree Days
LocationOnline
CertificateN/A
CostTo Be Confirmed
Course code7056

Programme Overview

The aim of this course is to develop a better understanding of communication ‘platforms’ – verbal, written and meeting skills so that the communication is clear, concise and professionally confident and that those engaged with the programme will have greater impact in their day-to-day roles.

Learning Outcome

  • Create a logical, well-argued structure for any piece of communication – verbal, conferencing or written.
  • Write and communicate based upon tried and professional principles/conventions (easy does-n-don’ts).
  • Make use of the conventions governing business conventions.
  • Use clarity and impact effectively in a text based document.
  • Use professional punctuation correctly.
  • Avoid the most common grammatical errors.
  • Create more confidence in the technical professional roles

 

Who is this course for

  • Everyone

Modules

  • Understanding Different Communication Platforms
  • Why Does Professionalism Matter In A Written Response
  • Writing e-mails and General Responses
  • Producing a Professional Document/Written Response
  • Making Written Communication More Easily Understood & Accepted
  • Consultative Meeting Skills
  • Quality Assuring Your Written Response

Trainer Profile

 

Applications Closing on 4th September 2020